The survey, "Boiling Point? The skills gap in U.S. manufacturing," polled a nationally representative sample of 1,123 executives at manufacturing companies recently and revealed that 5 percent of current manufacturing jobs are unfilled due to a lack of qualified candidates.
"The survey shows that 67 percent of manufacturers have a moderate to severe shortage of available, qualified workers," said Craig Giffi, vice chairman and consumer & industrial products industry leader, Deloitte LLP. "Moreover, 56 percent anticipate the shortage to increase in the next three to five years."
"These unfilled jobs are mainly in the skilled production category – positions such as machinists, operators, craft workers, distributors and technicians," said Emily DeRocco, president, The Manufacturing Institute. "Unfortunately, these jobs require the most training and are traditionally among the hardest manufacturing jobs to find existing talent to fill."
Giffi points out that the inability to find workers is taking its toll on manufacturers' competitive readiness. Case in point: 64 percent of respondents report that workforce shortages or skills deficiencies in production roles are having a significant impact on their ability to expand operations or improve productivity.
"Ironically, even as unemployment numbers remain bleak, a talent shortage threatens the future effectiveness of the American manufacturing industry," says Giffi. He points out that when respondents were asked to look ahead three to five years, they indicated that access to a highly skilled, flexible workforce is the single most important factor in their effectiveness – above factors such as new product innovation and increased market share by a margin of 20 percentage points.
According to DeRocco, companies need to partner with educational institutions to make developing workforce skills a top strategic priority. "Our education system must also do a better job aligning education and training to the needs of employers and job-seekers. To support this effort, The Manufacturing Institute is deploying the Manufacturing Skills Certification System endorsed by the National Association of Manufacturers (NAM) – a system designed to build educational pathways to in-demand manufacturing jobs."
High unemployment hampers hiring
The survey findings may seem remarkable since the country is facing an unemployment rate above 9 percent, but DeRocco says it can all be linked back to a trend that started before the 2008 economic slowdown. "Over the past five years, most manufacturers have redesigned and streamlined their production lines while implementing more process automation. In short, just as the industry is changing, the skills of the workers are changing as well."
"Manufacturers obviously want to fill these roles by tapping the currently available workforce," says DeRocco. "However, they report that the No. 1 skills deficiency among their current employees is in the area of problem solving, making it difficult for current employees to adapt to changing needs. Adding to the problem, respondents report that the education system is not producing workers with the basic skills they need."
Further, she points out that the manufacturing industry's aging workforce is only going to exacerbate the situation.
Call to action: More creative approaches
Respondents say the same old approaches are not enough to close the skills gap. Specifically, manufacturers should pursue more creative approaches to recruitment and talent management to make sure they have the necessary skilled personnel to win in the future. For example, they indicate that while workforce planning is important on its own, it is not enough to deliver what manufacturers need. They suggest that fresh approaches in areas such as employer branding can generate big results when pursued in tandem with more traditional approaches.
"Many manufacturers are using the same approaches to talent development as they were a decade ago," says Tom Morrison, principal, Deloitte Consulting LLP and national service line
leader for total rewards. "New performance tools and formal processes like industry certifications should be playing a larger role in any manufacturer's talent management plan.
"The results of this survey may appear dire," adds Morrison, "but in reality each of these challenges is surmountable. The United States has among the largest, strongest manufacturing industries in the world and has demonstrated its ability to innovate and adapt time and time again."
An executive summary of the survey findings is available at www.deloitte.com/us/mfgskillsgap.
About The Manufacturing Institute
The Manufacturing Institute is the non-profit, non-partisan affiliate of the National Association of Manufacturers dedicated to changing the face of manufacturing in the country so that policy makers (government), educators, and the public understand its importance and take action to sustain and expand the industry in the United States. The Institute's strategic agenda focuses on education reform and workforce development, innovation, and research.
As used in this document, "Deloitte" means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.
The Manufacturing Institute
Jon Rucket, Deloitte
Phone: +1-202-220-2071 (office)
Phone: +1-202-657-9333 (mobile)
Jacey Wilkins, The Manufacturing Institute
Phone: +1-202-637-3493 (office)
Phone: +1-610-637-2796 (mobile)