TeleCommunication Systems Introduces Defender9-1-1™ Public Safety Answering Point Call Handling Suite

Improved Architecture Provides Scalable, NENA i3 compliant NG9-1-1 Technology

ANNAPOLIS, Md., April 8, 2014 — (PRNewswire) —  TeleCommunication Systems, Inc. (TCS) (NASDAQ: TSYS), a world leader in highly reliable and secure mobile communication technology, today announced the availability of its Defender9-1-1™ Public Safety Answering Point (PSAP) call handling solution. Defender9-1-1, the next generation of TCS' X-Solution™ product line, features advanced capabilities, improved performance, scalability and availability. Its enterprise-grade components are compliant with National Emergency Number Association (NENA) i3 standards, and present modular and cost-effective configurations for public safety agencies of all sizes.

News Facts:

  • Compliance with Next Generation 9-1-1 (NG9-1-1) NENA i3 standards enables PSAPs to receive text messages, photos and streaming video to enhance responses to emergency calls.
  • Defender9-1-1's feature-rich suite is Internet Protocol (IP) and Geographic Information System (GIS)-centric, providing accurate caller information and location for the dispatch of emergency services.
  • In-memory distributed cache architecture can span multiple servers, resulting in greater stability, faster performance, improved scalability and high availability.
  • Defender9-1-1's modern, tile-based, graphical user interface (GUI) enables flexible personalization and customization of the user workspace tailored to individual PSAP preferences.
  • The dashboard's browser-based management enables system administrators to monitor and control the system from anywhere within their network.

To learn more about Defender9-1-1, visit or meet with TCS representatives at Booth 706 at the Texas NENA conference, April 8-9, in Galveston, Texas.

Since deploying the first U.S. wireless E9-1-1 solution in 1998, TCS has been leading public safety solutions for wireless Enhanced 9-1-1 (E9-1-1), NG9-1-1 and E1-1-2. TCS supports half of all U.S. wireless E9-1-1 calls, serving more than 140 million wireless and IP-enabled devices. TCS is the only non-carrier TL 9000-certified company that supports E9-1-1 services. Its highly reliable E9-1-1 and NG9-1-1 solutions ensure that a subscriber's emergency call routes to the appropriate PSAP and automatically pinpoint the caller's location information. TCS also leads the nation in emergency services IP network (ESInet) deployments.

TCS Safety & Security Group Vice President Thomas Ginter said: "Defender9-1-1 is simply the most advanced, standards-compliant, 9-1-1 Call Handling solution now available. Legacy systems are becoming more costly and problematic for PSAPs to maintain as surrounding communication technologies change. The Defender9-1-1 call-handling product suite is an agile, scalable and future-proof solution that eases the PSAP's evolution to NG9-1-1 communications and enhances user experience with improved ergonomics, increased flexibility and more intuitive interaction. Through our commitment to public safety, TCS is supporting the evolution of emergency communications through Defender9-1-1."

About TeleCommunication Systems, Inc.
TeleCommunication Systems, Inc. (TCS) (NASDAQ: TSYS) is a world leader in highly reliable and secure mobile communication technology. TCS infrastructure forms the foundation for market-leading solutions in E9-1-1, text messaging, commercial location and deployable wireless communications. TCS is at the forefront of new mobile cloud computing services, providing wireless applications for navigation, hyper-local search, asset tracking, social applications and telematics. Millions of consumers around the world use TCS wireless apps as a fundamental part of their daily lives. Government agencies utilize TCS' cybersecurity expertise, professional services and highly secure deployable satellite solutions for mission-critical communications. Headquartered in Annapolis, MD, TCS maintains technical, service and sales offices around the world. To learn more about emerging and innovative wireless technologies, visit

Except for the historical information contained herein, this news release contains forward-looking statements as defined within Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities and Exchange Act of 1934, as amended. These statements are subject to risks and uncertainties and are based upon TCS' current expectations and assumptions that if incorrect would cause actual results to differ materially from those anticipated. Risks include without limitation those detailed from time to time in the Company's SEC reports, including the Annual Report on Form 10-K for the year ended December 31, 2013.

Existing and prospective investors are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date hereof. The Company undertakes no obligation to update or revise the information in this press release, whether as a result of new information, future events or circumstances, or otherwise.

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