Strategies Revealed for Improved Manufacturing Operations in 2009

BOSTON, MA -- (MARKET WIRE) -- Nov 07, 2008 -- Manufacturers that attended the annual Manufacturing Executive Summit, hosted by Aberdeen Group, a Harte-Hanks Company (NYSE: HHS), were impressed by the wealth of information shared, timely and relevant market insights, and onsite research conducted to enable them to have their voices heard as they helped to identify "The State of Manufacturing." This year's summit participants had the unique opportunity to listen to and network with global manufacturers in this two-day forum designed to foster learning and sharing in an executive atmosphere framed in research.

Summit subject matter was derived from the activities of the market/economy as well as key challenges as outlined by our research and included sessions such as: The Convergence of Manufacturing and Corporate Goals, delivered by Randy Darcy, Executive VP of WW Operations at General Mills; Leading Your Performance Improvement Journey, presented by David Spong, Malcolm Baldrige National Quality Award Winner and Retired President of Boeing Aerospace Support; and the Globalization Strategies in a Changing Economy Panel. For a full list of 2008 summit presenters, visit:

During the proceedings, Aberdeen presented our 2008 Manufacturing Achievement Awards for excellence. The nominees were selected solely based upon Aberdeen research over the past 12 months. The award categories included:

(1)  Excellence in Asset Management -- granted to the enterprise that has
     demonstrated excellence by maximizing return on assets and reducing
     risk due to failure of critical assets through adopting a holistic
     asset management strategy across the enterprise.
     2008 Award Winner: The Linde Group

     George Kenyon, Director EAM Systems, had this to say about their
     award, "We would like to thank the Aberdeen Group for presenting The
     Linde Group with this award. It is the culmination of a 4 year road,
     and to be recognized as best in class amongst such impressive
     competition is truly an honor."

(2)  Best-in-Class ERP Implementation -- granted to the enterprise that has
     demonstrated top performance in operational metrics influenced by
     Best-in-Class ERP implementations: inventory reductions, inventory
     accuracy, complete and on-time shipments, manufacturing schedule
     compliance, and current performance in time to close a month.
     2008 Award Winner: The HallStar Co.

     Charles Redpath, Director of IT, had this to say about receiving the
     award, "This honor is the culmination of a lot of hard work by a lot
     of people within HallStar. It's easy for companies to say we're going
     to 'do ERP' but to do it and extract real value from a system takes
     discipline and dedication from every level in the organization. Our
     team knows it, and it is this, along with their desire to continuously
     improve and meet the goals of HallStar, that has produced real results
     and has contributed tremendously to the success of the organization."

(3)  Best-in-Class Design for Manufacturability -- granted to the
     enterprise that has demonstrated top performance in operational
     metrics through Best-in-Class interoperability between PLM and MES.
     2008 Award Winner: Harman International

(4)  Best-in-Class Enterprise Quality Management -- granted to the
     enterprise that has demonstrated top performance in operational
     metrics and in reducing the cost of quality through Best-in-Class
     interoperability between an enterprise QMS system and enterprise
     2008 Award Winner: Cummins Inc.

(5)  Best-in-Class Operational Excellence in the Process Industries --
     granted to the enterprise that has demonstrated top performance in
     operational metrics through Best-in-Class attention to achieve
     Operational Excellence by reducing internal cost structure while at
     the same time exceeding customer expectations.
     2008 Award Winner: DuPont

     Jocelyn E. Scott, VP and Chief Engineer, released the following
     statement, "On behalf of DuPont and its 60,000 employees worldwide, I
     would like to express my sincere gratitude to Aberdeen for presenting
     us with this award and recognizing DuPont's efforts in becoming an
     operational powerhouse and putting our science to work to create
     solutions essential to a better, safer and healthier life for people
     everywhere. This is truly appreciated."

Congratulations to the award winners for their excellence in the manufacturing arena!

Aberdeen is looking forward to hosting many more events that build upon the executive educational and networking theme that the 2008 Manufacturing Summit has, while having the same type of impact on attendees as Patrick O'Connell, Sr. Operations Manager, Boston Centerless, expressed, "I was very pleased with the level and insight of the speakers, and the research was so accurate and informative that we have decided to look to Aberdeen's research for all upcoming initiatives that we are planning on implementing."

For information on the 2008 Manufacturing Summit, visit:

About Aberdeen Group, a Harte-Hanks Company

Aberdeen is a leading provider of fact-based research and market intelligence that delivers demonstrable results. Having benchmarked more than 30,000 companies in the past two years, Aberdeen is uniquely positioned to educate users to action: driving market awareness, creating demand, enabling sales, and delivering meaningful return-on-investment analysis. As the trusted advisor to the global technology markets, corporations turn to Aberdeen™ for insights that drive decisions. For additional information, visit Aberdeen or call (617) 723-7890, or to learn more about Harte-Hanks, call (800) 456-9748 or go to

© 2008 AberdeenGroup, Inc., a Harte-Hanks Company
451 D Street, Suite 710
Boston, Massachusetts  02210-1928
Telephone: (617)854-5200
Fax: (617) 723-7897

Media Contact:
Cindy Jutras
Aberdeen Harte-Hanks

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